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Experienced Customer Service Specialist - CSR SALES/SUPPORT

Job Description

We are seeking 'Quality' Customer Service/Sales Reps to join our growing team! Enjoy a high quality culture of teamwork, healthy competition and great rewards.


Responsibilities:



  • Develop and maintain a general knowledge base of evolving products and services

  • Manage high volume incoming calls

  • Gather and provide accurate information using advanced technology

  • Respond to customer inquiries, questions, comments or concerns

  • Scheduling service appointments


Qualifications:



  • Core Qualities in Customer Service

  • Some Sales Experience Helpful

  • Technology Proficient

  • Ability to build rapport and connect with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills



Company Description
Ultra Safe Pest Management Inc. is a local, family owned business servicing Eastern Massachusetts. We have been providing professional pest control and wildlife removal services to residential and commercial customers for over almost twenty years. The owners are directly involved in the day to day operations and pest control protocol. We pride ourselves on integrity, professionalism, a strong commitment to the environment, our customers, our staff and the pest industry that we proudly represent.



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